A best-in-class customer portal
Inrego approached us to revamp their legacy customer portal. While the functionality was powerful, many of their clients found it difficult to use and did not use it to it's full extent. The dated technical platform was also slowing down the development of new features. We helped Inrego rethink their customer portal from the ground up and turned it into an intuitive and modern web application.
The solution.
Through an extended design phase with Inrego's different departments and stakeholders, we designed a platform with a simple and clear user experience. The new platform was then developed by us in modern web technology, setting the standard for Inrego going forward. The development work was carried out in tight collaboration with Inrego's own development team that provided the backend systems.
Capabilities
Digital Strategy
User Experience
Web Development
Interface Design
Prototyping
Hear from client.
"In our collaboration, we were impressed by how well Inly understood the customer and was able to apply that understanding to the final product. Initially, we provided a large document filled with requests, both big and small, where the exact outcome was far from finalized. Despite the document perhaps seeming scattered, we felt heard and understood throughout the process."
— Per Kjellgren, Process Manager