An operations platform that streamlines operations
Before embracing digitalization, 7A utilized multiple systems to manage different aspects of their operations. Instead of seeking a replacement for these systems, 7A aimed for a solution that seamlessly integrated them, allowing the retention of their individual strengths and in-house knowledge. This approach optimized their workflow without necessitating a complete overhaul.
The solution.
A system designed to serve as a central bridge and gateway, connecting seamlessly with various other systems. The Backoffice of 7A now functions as the primary interface and hub where all customer data is gathered, processed, and efficiently managed. This strategic move allowed us to effortlessly establish a customer-facing portal, empowering clients to oversee bookings, invoices, and more. The system integrates with Upsales for seamless data exchange between sales and backoffice, Fortnox for billing management, and Steplock to control the physical access system of the meeting rooms.
Capabilities
Digital Strategy
Business Process Automation
User Experience
Interface Design
System Development
Managed Cloud Hosting
The solution has helped reduce the manual work done by employees and also improved the customer experience.
12k
Meetings or conferences booked through the platform
47%
Self-service bookings through the customer portal
Hear from the client.
"Inly has an exceptional ability to guide their customers with complex technical challenges and deliver results that truly make a difference. Using them as ”CTO as a Service”, enabled 7A to stay focused on the core business. Together we were able to find the best technical solutions given our needs and digital strategy. The way Inly combines their technical strength with an understanding of business value creation makes them one of the most valuable teams I’ve had the privilege of working with over the years."
— Ingrid Gilsdorf, Experienced leader in digital transformation and change management @ S.M.A.R.T. Consulting